UD Module - CORE Charge & Old Module Return
Sending your used replaced module is simple, using our pre-labeled USPS core return envelope. Just enclose the module in the envelope and place
in your mailbox and USPS will pick this up, you can also drop off at any
USPS receiving box, and that's it.
Refurbished and Re-manufactured DRAC and VSSB Modules are sold with a
C.O.R.E charge applied. C.O.R.E stands for Cash On Return Exchange, plainly it means a charge applied to a purchase that will be
credited when the replaced used item is returned. The core charge is applied to
the product to be added to cart for checkout. Refer to your receipt to
see core price applied to item. All cores must be returned to UD Module
30 Days after the tracking confirms receipt of the item you purchased.
Core credits may take up to a week to be processed once received and the refund may
take a couple days after being processed before the credit it visible to your
original payment method. Refund credits must go to original payment
method (typically card), if that is not possible (for example with a
card cancellation) the refund can not be processed. Cores returned after
30-days are not eligible for refund but still accepted.
The core envelope process is only for the return of the replaced used module and cannot be used for any other return purposes. Use of the envelope for other than an actual core is strictly prohibited, usage is covered in policy and warranty terms.